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Privacy Policy

Introduction

01 Who We Are

Zeroleap Technologies Private Limited (“Zeroleap”, “we”, “our”, or “us”) operates a 100% owned electric vehicle (EV) fleet with dedicated charging infrastructure and a centralized Fleet Network Operations Centre (NOC), built specifically for corporate employee transportation across India.

Our services include end-to-end EV-based employee transport solutions for enterprise clients, enabling them to reduce Scope 3 emissions with auditable, real-time ESG data. We are reachable at zeroleap.in.

This Privacy Policy applies to all users of our website (zeroleap.in), corporate clients, their employees using our transport services, and any individuals who interact with us via digital or physical channels.

02 Information We Collect

We collect personal data necessary to deliver safe, efficient, and auditable EV transport services. This includes:

CategoryExamplesSource
Location DataPickup/drop coordinates, route historyFleet NOC system, mobile app
Trip DataJourney logs, timestamps, distance, vehicle IDFleet telematics system
Corporate DataCompany name, department, shift timingsClient onboarding
Usage DataWebsite visits, pages viewed, IP address, browser typeAutomatically via cookies/logs
Communication DataEmails, support queries, feedbackDirect communication

We do not collect sensitive personal data such as financial account credentials, Aadhaar numbers, biometrics, or health data unless expressly required and consented to for a specific purpose.

03 How We Use Your Information

Your data is used solely for legitimate operational and business purposes:

We do not sell, rent, or trade your personal data to any third party for their marketing purposes.

04 Legal Basis for Processing

We process your personal data under the following legal bases as recognised under the Digital Personal Data Protection (DPDP) Act, 2023 and the Information Technology Act, 2000:

05 Sharing Your Information

We share personal data only in the following circumstances:

All third parties are contractually obligated to maintain appropriate data protection standards consistent with this Policy and applicable law.

06 Data Retention

We retain your personal data only for as long as necessary for the purposes described in this Policy, or as required by law:

Data TypeRetention Period
Trip & location logs3 years (for ESG audit purposes)
Employee contact dataDuration of client contract
Corporate client dataAs shared by client
Website usage/analytics data12 months
Communication records2 years

After the applicable retention period, data is securely deleted or anonymised.

07 Your Rights

Under the DPDP Act 2023 and applicable Indian law, you have the following rights regarding your personal data:

To exercise any of these rights, write to us at info@zeroleap.in. We will respond within 30 days of receiving your request.

08 Data Security

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include:

In the event of a data breach that is likely to result in harm, we will notify affected individuals and the relevant authority in accordance with the DPDP Act 2023.

09 Cookies & Tracking

Our website (zeroleap.in) uses cookies and similar technologies to enhance your experience and understand how visitors interact with our site.

Cookie TypePurpose
Essential CookiesNecessary for website functionality; cannot be disabled.
Analytics CookiesHelp us understand page visits and user behaviour (e.g., Google Analytics).
Preference CookiesRemember your settings and preferences.

You can control or disable non-essential cookies through your browser settings. Note that disabling cookies may affect website functionality.

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10 Third-Party Links

Our website may contain links to third-party websites, partner pages, or social media platforms. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before sharing any personal information.

11 Children’s Privacy

Our services are designed exclusively for corporate clients and their adult employees. We do not knowingly collect personal data from individuals under the age of 18. If you believe we have inadvertently collected such data, please contact us immediately and we will delete it promptly.

12 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or data practices. When we do, we will:

We encourage you to review this Policy periodically. Continued use of our services after changes constitutes acceptance of the revised Policy.

Grievance Officer

In accordance with the Information Technology Act, 2000 and the DPDP Act, 2023, to address privacy-related concerns, please contact:

Zeroleap Technologies Private Limited
📧 info@zeroleap.in

⏱ Response within 30 days of receipt of complaint

📬 Contact Us

For any questions, data requests, or concerns about this Privacy Policy, reach out to us:

🌐 Website: zeroleap.in

📧 Email: info@zeroleap.in

🏢 Zeroleap Technologies Private Limited